About the Client
Coats Group plc is the world’s leading industrial thread company, headquartered in the UK and operating in over 50 countries with a history spanning more than 250 years. The company supplies threads, zips, and performance materials to global leaders in apparel, footwear, automotive, and specialty industries. Coats India, a key subsidiary, runs multiple manufacturing plants and R&D centers, serving both domestic and international markets. The company partners with global brands such as H&M, Nike, Levi’s, and Adidas, while also supporting automotive and composites applications. Known for its scale, sustainability focus, and technology-driven manufacturing, Coats India plays a central role in the group’s global supply chain, making workforce capability development an ongoing priority.
Workshop Objective
The Business Communication & Presentation Skills Program was designed to help participants enhance their ability to communicate clearly and confidently in diverse workplace situations. The program aimed to strengthen verbal and non-verbal communication, build assertiveness to manage conversations and conflicts professionally, and improve written communication with a focus on emails to internal and global stakeholders. It also focused on enabling participants to create and deliver impactful presentations, equipping them with confidence, structure, and executive presence for professional interactions.
Workshop Summary
The three-day immersive workshop blended conceptual inputs with practical exercises, ensuring participants could apply communication strategies directly to their roles. Sessions explored communication styles, active listening, body language, and assertive conversations, along with storytelling as a tool for influence. Written communication modules covered email best practices, tone calibration, and drafting messages for plant, client, and global contexts. The presentation component emphasized slide design, visual storytelling, delivery techniques, and managing Q&A with confidence. The program concluded with participants engaging in group presentations, receiving peer and trainer feedback, and capturing their learning through commitment cards that outlined specific behavioural changes to implement at work.
Workshop Details
- Mode: On-Site
- Audience: Cross-functional professionals from Finance, Supply Chain & Logistics, Sales & Marketing, Customer Service, Commercial, HR, and Technical functions (including Finance Center of Excellence and Central Planning roles)
- Batch Size: 30 Participants
- Duration: 3-day Workshop
- Customized Training Modules
- Certificates for all participants
Trainer Profile
- Certified in Soft Skills and Train-the-Trainer by SQA (Scotland) and NABET–QCI (India)
- Expertise in business communication, leadership, emotional intelligence, team building, and behaviour management
- Extensive experience in L&D leadership, instructional design, and tailored training interventions across industries
- Mentored 1000+ professionals, combining practical tools with engaging delivery for lasting workplace impact
