About the Client
Lucas TVS is a pioneering name in India’s automotive electrical and electronics industry, with a legacy spanning over 60 years. A key player in auto components manufacturing, the company supplies starter motors, alternators, wiper systems, and other critical components to leading automobile brands in India and global markets. With multiple state-of-the-art manufacturing facilities and a strong focus on R&D and innovation, Lucas TVS is at the forefront of next-gen automotive technology, including EV components and advanced power solutions. The company’s commitment to quality, reliability, and continuous improvement has made it a preferred partner for top OEMs in the automotive, industrial, and off-highway sectors.
Workshop Objective
The objective of this workshop was to help participants recognize, address, and resolve conflicts effectively in a dynamic workplace environment. By equipping team members with practical strategies for conflict resolution and interpersonal effectiveness, the program aimed to build trust, promote healthy communication, and support a collaborative culture across departments.
Workshop Summary
This hands-on, instructor-led session helped participants from Engineering, EHS, EV, EV-EPS, and WPL teams understand the dynamics of conflict and the value of managing it with empathy, clarity, and strategic negotiation. The workshop emphasized real-life scenarios, live role plays, and structured frameworks to help individuals build confidence in handling difficult interactions with composure and clarity.
Key Highlights:
- Understanding Conflict: Defined conflict as a clash of values, opinions, needs, and styles—particularly relevant in cross-functional environments.
- Conflict Management Process: Step-by-step walkthrough—from identifying disputes and analyzing root causes to brainstorming and implementing best-fit solutions.
- Role Plays & Team Activities: Engaging group exercises simulating workplace conflict situations to enhance practical resolution skills.
- Avoidance Strategies: Tips on proactive conflict prevention through effective communication, prioritization, and empathy-driven leadership.
- Resolution Tools:
- Active listening and note-taking
- Constructive feedback without criticism
- Confidence building through appreciation and encouragement
- Mindset Shift: Encouraged participants to become solution-seekers rather than blame-hunters, promoting team harmony and mutual respect
Workshop Details
- Mode: On-Site
- Audience: Engineering, EHS, EV, EV-EPS, and WPL Teams
- Batch Size: 08 Participants
- Duration: 1-day Workshop
- Customized Training Modules
- Certificates for all participants
Trainer Profile
- Over 30 years of experience in the Commercial & Professional Services industry, with deep expertise in behavioral training across diverse organizational contexts.
- Formerly associated with Ashok Leyland, bringing real-world corporate insights into leadership, ownership, and team dynamics.
- Specialized in designing and delivering transformational learning experiences that foster accountability, personal responsibility, and workplace proactivity.
