About the Client
Royal Canin is a global leader in pet nutrition and a part of Mars, Incorporated—one of the world’s largest FMCG companies. With a presence in over 100 markets, Royal Canin specializes in science-based nutritional products for cats and dogs, supported by advanced manufacturing facilities and a robust global supply chain. The brand is recognized for its precision nutrition approach, strong veterinary partnerships, and commitment to innovation, making it a trusted name in the global pet care ecosystem.
Workshop Objective
The objective of this program was to build a deep understanding of quick commerce logistics models among the supply chain team, enabling them to align strategies with emerging distribution paradigms and customer expectations.
The program focused on:
- Understanding the evolution and operating model of quick commerce in FMCG
- Analyzing supply chain structures enabling ultra-fast delivery models
- Identifying key levers of efficiency including inventory placement, dark stores, and last-mile optimization
- Evaluating the role of technology, data, and demand forecasting in quick commerce
- Understanding consumer behavior and its impact on supply chain design
- Enabling participants to align traditional supply chain practices with quick commerce requirements
Workshop Summary
This 2-day onsite workshop in Mumbai was delivered as a highly practical, insight-driven intervention designed to bridge traditional supply chain models with emerging quick commerce ecosystems. The session followed a structured flow starting from market context and business models, progressing into operational frameworks and real-world applications. The learning approach combined expert-led discussions, case-based analysis, and experiential learning through simulations and field-linked insights. Participants were exposed to real-world quick commerce operations, enabling them to contextualize concepts within their business environment.
Key Highlights:
- Hands-on exercises to map quick commerce supply chain models and identify operational gaps
- Real-world case discussions on leading quick commerce players and their logistics strategies
- Simulation-based activities to understand inventory positioning, order fulfillment, and delivery timelines
- Practical insights into dark store operations, last-mile logistics, and demand variability
- Exercises on aligning supply chain strategy with consumer behavior and service expectations
- Exposure to technology enablers including analytics, forecasting, and real-time tracking systems
- Group discussions to evaluate applicability of quick commerce models within existing supply chains
- Actionable takeaways enabling participants to optimize speed, efficiency, and responsiveness in distribution
Workshop Details
- Mode: In-Person / Onsite (Mumbai)
- Audience: Supply Chain Management Team
- Batch Size: 25 Participants
- Duration: 2-Day Program
- Customized Training Modules
- Certificates for all participants
Trainer Profile
He is a seasoned business and supply chain expert with over 25 + years of experience in building and scaling internet and consumer businesses.
- Extensive expertise in supply chain strategy, operations, and category management
- Proven experience in scaling eCommerce and quick commerce businesses from the ground up
- Strong background in consumer behavior, analytics, and product development
- Experience across industries including FMCG, online retail, and telecommunications
- Deep understanding of digital commerce ecosystems and last-mile delivery models
- Known for delivering practical, market-relevant insights aligned to real-world business challenges
His ability to connect evolving consumer trends with supply chain strategy makes him highly relevant for organizations adapting to the rapid growth of quick commerce and digital distribution models.