HomeCourse, Building & Scaling Consumer Loyalty & Engagement Platforms for Digital & Data in Retail & E-commerce

Building & Scaling Consumer Loyalty & Engagement Platforms for Digital & Data in Retail & E-commerce

Design and scale data-driven customer loyalty platforms to enhance engagement, retention, and lifetime value.
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Not Enrolled
Price
₹180,000.00

This program on building and scaling consumer loyalty and engagement platforms equips professionals to design, implement, and manage large-scale customer engagement ecosystems. It covers loyalty strategy evolution, platform design, cross-functional integration, and governance frameworks to drive customer retention, lifetime value, and personalized experiences through data-driven and scalable solutions.

Meet Your Instructor
Rahul Garg brings 20+ years of experience at the intersection of strategy, technology, and large-scale execution across consumer, retail, e-commerce, and telecom sectors. He has worked with leading organizations including Tata, Birla, Reliance, and JPMorgan, partnering closely with senior leadership on high-impact strategic initiatives. His experience spans equity research, business strategy, and large-scale platform launches, including a key role in building JioMart Digital and developing consumer platforms serving 300+ million users. He has also led strategy and business excellence functions, driving operational improvements across complex organizations. Currently, Rahul advises corporates, founders, and investors on market entry, operating models, and scale execution, bringing a unique blend of strategic insight and hands-on execution expertise.
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This course includes:
  • Learners 0 Students
  • Lessons 4
  • Topics 15
  • Duration 2-3 Days
  • Quizzes 0
  • Language English
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